Putting the chat bubble on your site — Help

What this covers

Getting the assistant onto your website, and the one setting that stops it appearing. Needs the manage-settings permission — and usually whoever looks after your site.

Adding it

Copy the embed snippet from Property Settings → AI Chatbot.
Paste it into your website, ideally just before the closing </body> tag so it loads on every page.
Publish, and reload your site. A chat bubble appears in the corner.

Most site builders — WordPress, Squarespace, Wix, Webflow — have a "custom code" or "footer code" area for exactly this.

Allowed origins — the setting that catches everyone

The allowed origins box lists the websites permitted to show your chat bubble. It exists so nobody else can put your assistant — and your booking ability — on their own site.

Leave it empty and any site may load it. That is the default, and it is fine for most restaurants.
Fill it in and only those addresses work. One per line, written in full: https://www.your-restaurant.com

Two rules worth knowing if you do fill it in:

Include the exact address your site actually uses. https://www.example.com and https://example.com are different entries — list both if both work.
You can use a wildcard for subdomains — *.example.com covers www., shop. and any staging subdomain in one line.

If the bubble works on your computer but not on the live site, this is almost always why. Check the address in your browser bar against what you typed, character for character, including https:// and any www.

Other reasons it may not appear

The chatbot is switched off in settings.
Your site stripped the script. Common on locked-down or free website plans.
The snippet is on one page only — put it in the footer or site-wide code area instead.
Your plan does not include the chatbot. See Plans, features and limits.

Where to put it

Site-wide is usually right — a guest may decide to ask on any page. If you would rather keep it to one place, your contact or booking page is the highest-value single spot.